Term

Meaning

Evidence

The documentation to back up what you say you are doing. This could include, policies, reports, posters, etc.

Grade descriptors

These explain how well an organisation is doing against each indicator. They are broken down into good practice, some development needed, and considerable development needed.

Governance

Governance is the term for the way a group of people such as a group of trustees, a board of governors, or a council do things. Many groups create a committee to decide how things are to be done. Governance is also how decision-making affects people in that organisation.

Impact

This is the difference an action or activity makes to the lives of young people as a result of the youth work programmes.

Indicators

This is the measurement that needs to be reached or maintained.

Informal learning

Learning resulting from daily activities related to work, family, or leisure. It is not organised. Informal learning is, in most cases, unintentional. For example, learning from an experience picking up a skill after sports coaching.

Non-formal learning

Non-formal education refers to education that occurs outside the formal school system. For example, attending a Scouts group or during an activity at youth club.

Performance management

A planned and regular approach to helping an organisation to achieve its aims and objectives by monitoring and improving the performance of individuals, and the organisation as a whole.

Quality mark

An award of recognition for achieving a set standard.

Quality standards

Meeting the set criteria of what is expected of a youth work organisation. There are four quality standards per level.

Self-assessment

This is where organisations can review where they are at and what they currently have in place prior to assessment. They can identify strengths and weaknesses, and celebrate what is going well and how good the youth work provision is. They can also show what young people’s views on the organisation are.