Claire Townsend – 17 July 2026
Publication date: 27 July 2026
A Fitness to Practise Committee of the Education Workforce Council (EWC), sitting remotely on 13, 14, 15, 16 and 17 July 2026, has found an allegation of ‘unacceptable professional conduct’ proved against school learning support worker, Claire Townsend.
The Fitness to Practise Committee found the following allegations proven, that whilst employed at Willows High School, Ms Townsend:
- between around 16 July 2024 and around 12 August 2024, did not maintain professional boundaries with pupils, in that:
- on or around 16 July 2024, gave Pupil A her personal mobile telephone number so that she could add Ms Townsend to a WhatsApp group chat containing pupils (“the group chat”)
- remained in the group chat until around 12 August 2024, which was after her purported reason for joining the group chat had come to an end
- sent one or more messages in the group chat which ended with “x” or “xx”
- sent one or more messages in the group chat outside term-time and during the evening
- in response to a pupil’s message saying “I touch myself”, sent a message saying, “I am here guys but honestly I’m not going to get offended by any of your messages I know it’s just banter etc … and to be honest [Name redacted] someone has to do it!”
- in response to a pupil’s message (since deleted), sent a message saying, “I’m still still here guys!! To be honest 80% of what you send I do not understand I won’t get offended so carry on doing what youre doing and I’ll just watch!!!!x”
- shared information in the group chat regarding class moves when she knew, or reasonably ought to have known that this was information to be shared sensitively and/or by the Head of Year or Deputy Headteacher
- having observed inappropriate messages/content posted by pupils to the group chat, did not notify the School’s Headteacher and/or the Designated Safeguarding Lead that:
- she had been a part of a group chat with pupils using your personal number
- that inappropriate messages had been shared by pupils on the group chat
- on or around 16 November 2023, during a sex education class, shared details about her personal history when it was not appropriate or necessary to do so.
Having made these findings, the Committee also determined that Ms Townsend’s conduct at paragraphs 1(a) to 1(f) and 2 above was in breach of the School’s Safeguarding Training and the School’s Child Protection Policy.
The Fitness to Practise Committee imposed a Reprimand on Ms Townsend’s registration as a school learning support worker for a period of 2 years (from 17 July 2026 to 17 July 2028). As such, Ms Townsend will be able to work as a registered person (school learning support worker) in a maintained school or non-maintained special school in Wales for the period of the reprimand.
Ms Townsend has the right of appeal to the High Court within 28 days.
