Education Workforce Council

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To provide the best outcomes for young people, it is important that every organisation provides the best service it can and to be in a position to demonstrate the positive results of its work. The following case studies are examples of how our Quality Mark holders have provided quality youth work provision to young people.

WG Funded LogoAt its core, the Quality Mark for Youth Work in Wales helps groups and organisations identify, articulate and celebrate their work with young people. Quality Mark assessors play a vital role in this. 

What does a Quality Mark assessor do?

As a Quality Mark assessor, you’ll be part of a team that externally verifies the quality of youth work practice.

Acting as a mentor, you’ll support others as they work towards achieving the Quality Mark. You’ll also play a key part in identifying, promoting and celebrating good practice.

Quality Mark assessors undertake the role voluntarily. If you’re selected to act as a lead assessor, you’ll be paid for your time. 

What we look for in an assessor

You don’t need a specific qualification to become and assessor. But it helps if you're passionate about celebrating youth work in Wales and have an interest in quality assurance.

You'll also be outgoing, friendly and have:

  • at least 5 years’ experience working with young people
  • excellent observational and analytical skills
  • a supportive and collaborative nature 

Benefits of being an assessor

Being an assessor will allow you to:

  • share good practice and learn from others
  • contribute to the development of youth work
  • improve your leadership and communications skills
  • build on your existing network of professional relationships
  • increase your knowledge and awareness of the youth work sector 

Read the guidance on being a Quality Mark assessor

How to apply

If you’re committed to improving youth work in Wales, and feel you have what it takes to be an assessor, we encourage you fill in our short application form.

Guidance for existing Assessors

pdf icon Youth Work Quality Mark Observational Assessment Guide (PDF)

pdf icon  Report Writing Guidance (PDF)


As of January 2020, the Quality Mark for Youth Work in Wales (the Quality Mark) is being delivered and developed by the Education Workforce Council (EWC), in partnership with Education Training Standards (ETS) Cymru, the Council for Wales of Voluntary Youth Services (CWVYS), Principal Youth Officers Group (PYOG) Wales and Training Agencies Group (TAG).

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About the Quality Mark

The Quality Mark is a unique tool for self-assessment, planning improvement and gaining a quality mark for youth work. It supports and recognises improving standards in the provision, practice and performance of organisations that deliver youth work, demonstrating and celebrating the excellence of their work with young people.

The Quality Mark consists of two distinct elements:

  1.  a set of Quality Standards that youth work organisations can use as a tool for self-assessment and improvement

  2. an externally assessed Quality Mark that is a national award demonstrating an organisation's excellence

Are you thinking of getting involved in the Quality Mark? Our e-learning module is designed to help build your knowledge of the Quality Mark, why it matters and what’s involved in it. Start the module

29 youth work organisations in Wales have achieved the Quality Mark. 

Quality Standards and Guidance documents

Download in PDF formatQuality Mark Introduction and Guidance

To register your interest for a Quality Mark external assessment, please complete an expression of interest form.

For any further enquiries, please This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 029 2046 0099.