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Why is the EWC using Egress switch?

Due to our regulatory work, we often deal with large volumes of personal data, which we wouldn’t want to fall into the wrong hands. Increasingly we are sending information by email, as this is quick and convenient way of communicating.

Egress Switch is a secure email and file transfer solution which allows the Council to send sensitive emails and documents in a safe and secure manner.

Messages or documents sent via Egress are protected with AES 256-bit encryption.

Is there a cost?

No, it is free to receive egress emails from EWC, and you are also able to securely reply to those emails. You will only be charged if you use Egress yourself to send to recipients other than the EWC.

egressHow do I open an Egress email?

If you have been sent a secure email you will receive a message as shown to the right with the words:

This email has been sent to you securely by a contact at the Education Workforce Council (EWC). If you have any doubts about this email please contact the sender directly at their email address whch should end with ewc.wales

To access the secure message you can create a free Egress Switch account on their website by clicking on the new user link.

Or, if you already have an account you just need to sign in with the existing user link.

Having a free Egress Switch account will also allow you to send secure replies to the Education Workforce Council.

Read more about Egress Switch secure email

Visit the Egress website for further supportVisit the Egress website for further support

Can I open Egress messaged on my phone or tablet?

Yes, Egress has a mobile website to help when opening on a mobile device and there are apps for Apple, Android, Windows phone and blackberry devices.

What if I have technical issues?

Email the Egress support team at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 0871 376 0014.

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Scheduled downtime

Due to essential maintenance, our e-services, including MyEWC, will be offline between 17:00 and 19:00 today.

We apologise for any inconvenience this may cause.